Returns & Exchanges
We want you to love your Sun Bum products as much as we do, but if you're not 100% satisfied, we offer free returns and exchanges within 30 days of purchase. Just make sure the items are in their original packaging and we'll help make it right.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Choose Your Option
Select the items you wish to return or exchange and tell us why so we can improve our gear for the crew.
Print & Pack
Download your prepaid shipping label, securely pack your items, and drop the package off at any authorized carrier location.
Get Reimbursed
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship out your new exchange item.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing